Who this is for
Businesses that rely on their website for enquiries, product information, customer communication or online transactions.
NETFRENDZ · WEB / BUSINESS SOLUTIONS
Website Maintenance & Support
A website needs attention after launch. Software updates, backups, form testing, content changes and compatibility checks reduce avoidable problems and help keep the site useful as the business changes.
✓ Practical approach✓ Business-focused✓ Clear next steps
Since 2009Digital & technology experience
Your website, applications and digital touchpoints should work together as one useful experience.01 / EXPLORE
01 · SERVICE OVERVIEW
What this service covers
Clear scope. Useful outcomes. Practical decisions.
What can be included
Agreed update schedule; backup checks; software and plugin review; uptime and form checks; minor content updates; issue triage; restoration planning and maintenance reporting as agreed.
How the work is approached
We review the site and its hosting environment, identify update and backup risks, agree access and responsibilities, then follow a documented maintenance routine. The exact frequency and response arrangements are defined in the support scope.
02 · A CLEAR WORKING METHODDiscuss your requirement ↗
From requirement to next steps.
We review the site and its hosting environment, identify update and backup risks, agree access and responsibilities, then follow a documented maintenance routine. The exact frequency and response arrangements are defined in the support scope.
01
Discover the requirement
Clarify the audience, current setup, business objective and constraints that shape the right solution.
02
Plan the right scope
Agree priorities, deliverables, responsibilities, dependencies and what is outside the engagement.
03
Deliver, test and refine
Review the work against agreed requirements, check important user journeys and identify the next improvement.
◎
IMPORTANT TO KNOWGood decisions start with the right scope.
Maintenance is planned care, not a guarantee against every incident. Agree update windows, backup checks, recovery responsibilities and the support response process.
NetFrendz · Established 2009 · Kolkata, India
04 · EXPLORE RELATED SERVICES
Connected parts of the picture.
Explore related capabilities where they support the same business goal.
Website Security
See how this capability can support the same customer journey and business objective.
Domain, Hosting & Business Email
Explore the connected work that may be needed before or after this service.
Website Design & Development
Consider this option when your requirement extends beyond the immediate project scope.
03 · COMMON QUESTIONS
Frequently asked questions.
Clear answers to help you decide what to do next.
Does maintenance guarantee a website cannot be hacked?
No. Maintenance reduces avoidable exposure but cannot guarantee prevention. Security also depends on hosting, access controls, software quality and user behaviour.
Can you maintain a website built by another company?
Usually, after reviewing its platform, code quality, access, hosting and existing dependencies.
Are redesigns included in maintenance?
Major redesigns, new modules and substantial development are normally estimated separately from routine maintenance.
2009Established
04 · WHY NETFRENDZ✓ ✓ ✓ ✓
A practical partner, not just a provider.
We connect technology decisions with business context, people and the work that needs to get done.
Established experience
NetFrendz has been operating since 2009.
Business-first conversations
Recommendations start with your context, goals and constraints.
Connected capabilities
Digital services, AI, cyber awareness and training can be considered together.
Practical guidance
We aim to make technology understandable and useful for the people who work with it.
READY WHEN YOU ARE
Start a conversation ↗Let's make your next step count.
Share your requirement. We'll start with your goals and explore a practical way forward.